Dogs and Cats Online

The Dogs and Cats Online system is a one-stop online service for all registration payments, microchipping and breeder information. Dogs and Cats Online has replaced the 68 South Australian individual council dog and cat registers and serves as a single online database that is accessible 24/7, including on mobile devices.

Dogs and Cats Online has been developed to allow pet owners to instantly update registration or microchip details if you move house or change phone numbers, and pay your annual council registration fees.

Dogs and Cats Online will also assist councils, shelters and the general public in reuniting lost pets with their owners.

To use the Dogs and Cats Online system, go to www.dogsandcatsonline.com.au, click ‘Renew Registration’ and enter the renewal code and your surname as provided on the front of your Registration Renewal notice.

Dogs and Cats Online - What is it?

From 1 July 2018, Dogs and Cats Online will be the central database for microchipped and registered dogs and cats and registration payments. Dogs and Cats Online will also be the register of breeders.

It will allow pet owners to better manage their own details and it will streamline dog and cat management in South Australia saving councils and ratepayers time and money.

Who is responsible for entering information into Dogs and Cats Online?

Owners of dogs and cats that have been microchipped prior to the 1 July 2018 are responsible for ensuring their microchip information is entered into Dogs and Cats Online. Dogs that are currently registered with their council are being transferred to the system, Dogs and Cats Online.

A Vet or microchip implanter who implants a microchip after 1 July 2018 will be required to enter the microchip information onto Dogs and Cats Online. Dogs and Cats Online will become the official record of microchipping details in SA.

A Vet who desexes a dog or cat after 1 July 2018 will be required to enter the microchip information onto Dogs and Cats Online.

2018 Registration Renewal

What information do you need to renew on Dogs and Cats Online?

  • 5-10 minutes
  • Renewal notice
  • An email address
  • Drivers Licence
  • Any concession cards
  • May need certificates of microchipping/desexing if this wasn’t adequately recorded with your council.
  • Credit card or access to electronic banking (BPay)

NB: If you are unable to pay electronically, please select one of the other options at the bottom of your renewal notice, or visit the Council Office.

NB: If you do not have a computer or mobile device, email or drivers licence, please call in to the Council Office and we will be able to assist you with your registration.

Renewal registration of dogs

Registered dogs will be transferred from their council register to Dogs and Cats Online.

Some microchip numbers may not have been recorded on some Council systems and therefore will not be able to be uploaded in the transition. Owners without microchip details uploaded in Dogs and Cats Online will be prompted by a large red warning banner to enter their details before proceeding.

The renewal notice arriving in the post in July will have a unique code on it which will need to be entered onto Dogs and Cats Online, along with the owner’s surname, to proceed to create an owner profile. Concession card information can be entered into the system during the renewal process and the fee will automatically be recalculated.

A step by step flyer will accompany the renewal notice to assist owners through the transition process to the new registration database. Electronic instructions will also be available to users on the Dogs and Cats Online site.

You will be issued with a dog registration disc that displays the dog’s permanent registration number. The registration number will be valid once full payment of fees has been received each year.

For breeder registration information, please visit the Breeder page.

New registrations

What do you need to register?

  • Renewal notice
  • An email address
  • Drivers Licence
  • Any concession cards
  • May need certificates of microchipping/desexing if this wasn’t adequately recorded with your council.

Certificates of desexing/microchipping

If you are entering a new dog or cat onto Dogs and Cats Online, you may need to upload a certificates of desexing/microchipping if the procedure was done prior to the 1 July 2018 or interstate. If you can not locate your certificate you will need to attain another to complete your registration.

For microchip certificates, please visit www.petaddress.com.au and enter your microchip number to find the contact for issuing you a new certificate. Your microchip number may be located on any veterinary documents or invoices. If you are unsure of your animal’s microchip number you may wish to contact your vet or council and ask about any scanning services they may be able to provide.

From the 1 July 2018 veterinary surgeons and microchip implanters are required to enter this information directly into the statewide register, Dogs and Cats Online.

Dog registration fees

Each council remains responsible for setting dog registration fees and available discounts. There is no set rebate percentage for ‘Standard Dog’ registrations, however, most Councils applying a significant discount to the non-standard dog fee. Each Council has different community expectations and retaining local fee-flexibility allows councils to respond to local circumstances. The Act requires Councils to spend all funds raised on dog registration fees on dog and cat management.

Cat registration

You must register your cat in Dogs and Cats Online by its mandatory microchip number. This is easy with council charging only $10 for a cat registration fee. Your cat’s microchip number should be provided to you by your vet, microchip implanter, shelter or breeder. There are easy reference guides on the Dog and Cat Management Board’s website if you need help.

Cat owners who’ve registered their cat’s microchip number in Dogs and Cats Online will receive a notice each July to remind them to log in and check their details are up-to-date. If you move, you’ll need to update your address. If your cat dies, is missing for more than 72 hours, is given to a new owner, or is surrendered to the RSPCA or Animal Welfare League, update your cat’s record in Dogs and Cats Online.  Choose ‘deceased’ or ‘lost’ from the ‘Animal Status’ drop down menu on your pet’s record.

If your cat goes to a new home, their registration must be transferred to the new owner. You’ll need to initiate a transfer in Dogs and Cats Online and give the transfer number to the new owner who then logs in to complete the transfer themselves. There are easy reference guides on the Dog and Cat Management Board’s website if you need help.

Permanent registration number

From the 1 July 2018, all dog (and cat where applicable) registrations will be kept on the new statewide database, Dogs and Cats Online and registered animals will be issued with a permanent registration number.

This permanent registration number remains with the animal regardless of a change of council areas or a transfer of ownership. The animal registration record will contain information about:

  • The breeder of the dog or cat
  • Microchip status and who microchipped the dog or cat
  • Desexing status and who desexed the dog or cat
  • Control orders placed on the dog or cat
  • Historical information

Maintaining access to this information makes it easier for authorised officers to locate owners of found dogs and cats, makes it easier to transfer registration if you move house or transfer owners, assists owners demonstrate compliance with new desexing and microchipping laws and has the capability to allows potential breeder ill practices to be identified.

Annual registration fee

Each year the owner of a registered dog or cat will be sent a renewal notice in July via their nominated method, email, sms or post. The registration fee is calculated based on the information entered into Dogs and Cats Online, and payable before the 31 August each year. Prior to payment you will be promted to confirm the details are current. Ensuring this information is reviewed at least once a year is essential for good dog and cat management.

Unlike other microchip registries, there is no fee to keep or amend the dog or cat’s information in Dogs and Cats Online.

Registration discs

Existing dog owners should receive a renewal notice in the mail during July 2018 with their dog’s new registration disc displaying a permanent registration number (replacing the annual disc) and instructions on how to complete their annual dog registration on Dog and Cats Online. If you do not receive a renewal notice for your dog, please contact your council.

Prior to the introduction of Dogs and Cats Online, thousands of plastic dog registration discs went into landfill. Permanent registration numbers will provide significant environmental benefits by reducing South Australia’s landfill waste by 600kg per year. Dogs and Cats Online has allowed us to provide you with a single registration number that remains the same for the life of your dog regardless of where you move within the state.

If your dog registration disc has been lost or damaged, or do not wish to use the supplied plastic disc, you are encouraged to purchase a metal dog disc, badge or tag from the provider of your choice and have it engraved with your dog’s permanent registration number.

To assist in the return of your lost dog please ensure the permanent registration number is legible and the disc, badge, tag or other device is securely attached to your dog’s collar.  You also are encouraged to include name and phone number or any other contact details.

If you would prefer to have a plastic disc, you can request a replacement disc on Dogs and Cats Online.

Standard Breeds

Dogs and Cats Online uses the Australian National Kennel Club standard breed lists.

Using standardised breeds keeps dog breed data consistent and helps Councils reunite owners with their found pets through identification of certain breed traits.

Poodle mixes are quite easy to pick, however knowing what it is mixed with can be difficult depending on the dog’s age and what breed traits came through more strongly (which is different dog to dog). If the dog was registered a Groodle, a Spoodle, a Maltipoo, a Moodle, a Cavoodle, a Labradoodle, a Cavaschnoodle or any of the other variations, it is challenging to search for an owner. Registering dogs as a Poodle cross Maltese, for example, allows councils to search owners of Poodles or Maltese depending on what traits are more prominent.

The standard breed list also ensures that the same breed has only one breed name. For example, Alsatians will all be referred to as German Shepherd Dogs.